Recent Posts

When an Unattended Candle Causes Your Epping Bedroom to Burst in Flames

12/11/2018 (Permalink)

Fire Damage When an Unattended Candle Causes Your Epping Bedroom to Burst in Flames Candles are beautiful to view, but left unattended, can cause a fire. SERVPRO is ready to restore your home to its preloss condition.

Leaving an Unattended Candle Lit Can Leave Your Epping Home in Need of Fire Damage Removal Services

Even something as small as a candle has the power to cause a fire in your home and leave you in need of professional fire damage removal services. Leaving a candle unattended in any part of your home is never a wise idea. It may have seemed like the candle was far enough away from a curtain, or other flammable materials. However, fire can jump further than you'd expect from one surface to another. It is always better to be vigilant when it comes to fire hazards.  

Unfortunately, an unattended candle inside of your bedroom has left your Epping home in need of fire damage removal services. The candle caught nearby cosmetic materials on fire, leaving a bubbling mess of plastics and makeup as it spread along the surface of your dresser. From there, the fire jumped to the curtain next to the dresser and then began to burn it up as well. By the time you put out the flames with your home fire extinguisher, soot and ash had already spread throughout your bedroom. In these events, it is fortunate that professional help is close by to call upon for help.  

When you contact SERVPRO, we always make it a top priority to arrive at your home as quickly as we possibly can. When it comes to fire damage, our employees understand how time-sensitive the situation can be — the longer that soot can sit on the walls, your dresser, and bed-covers, the more of a chance it has to cause discoloration to those materials. Not to mention, it is easier to remove the melted plastics while they're still pliable rather than when they are completely cooled.  

Our IICRC-certified SERVPRO technicians can remove the smoke-damaged bedspread to be washed thoroughly in a solution that can help remove the stains and smell. From there, SERVPRO can throw away the remains of the burnt up curtains and then focus on removing the soot stains from your wooden dresser and bed frame using either a chemical or lubricative cleaning solution. Both solutions are designed to remove the grime, but chemical solutions try to break it down on a structural level while lubricative ones try to lift the grime from the surface to which it has adhered. Once the area is clean, SERVPRO can finish off the job by using a hydroxyl generator to help combat the foul smell.  

Should an accidental fire break out in your home, never hesitate to get help as soon as you can. Speak with a representative of SERVPRO of Durham by phoning (603) 868-3343. No matter the time, we're always available to assist you. Want to know what is happening in Epping? 

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Advice From Professionals on Drying Your Durham Water Damaged Home

12/4/2018 (Permalink)

Water Damage Advice From Professionals on Drying Your Durham Water Damaged Home Inspect your home often for signs of leaking pipes.

We Can Handle Water Removal In Durham

Water breaches from a pipe burst, roof leak or plumbing issue can damage your property you do not address it promptly. It is best to contact restoration specialist like us right away to reduce costs. Our team can respond quickly, which can reduce further damages to your home. Standing water inside the home should be removed as soon as possible because excess moisture can cause mold growth and can damage your home’s structure if it sits for more than 48 hours. We’re Faster To Any Size Disaster and can restore your home when possible.  

SERVPRO water removal technicians in Durham are efficient and can first check the structure to determine the type of equipment they need to successfully and adequately complete the job. In most instances, the team can employ either portable or truck-mounted extractors to remove water fast. Pumps, wet vacs, and wands may also be put in place to help eliminate moisture from the affected areas such as from the flooring and sub-floors as well as from the carpeting.  

Our teams thoroughly dry the structure to prevent rot and mildew from growing. The crew employs air movers to circulate warm air throughout the structure and to dry the area quickly. The techs utilize high-velocity axial fans and dehumidifiers to remove moisture from inside the home. The use of air movers, dehumidifying machinery and fans can help with the drying stage by reducing humidity. Our trained technicians use heaters to dry certain areas rapidly. Hidden moisture inside the home can damage your floors, carpeting, and walls, which makes contacting us the right thing to do in emergencies such as this one.  

SERVPRO of Durham water removal services are available 24/7 and can restore your property to its preloss condition when possible. We are near you and are ready to help when you need us. Call us at (603) 868-3343 to make an appointment. Our teams work fast and can make it look “Like it never even happened.”

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The Many Reasons Why We Are Your Best Option To Restore Your Fire Damaged Home In Durham

11/27/2018 (Permalink)

Why SERVPRO The Many Reasons Why We Are Your Best Option To Restore Your Fire Damaged Home In Durham Household fires are a lot more common than you think.

Why Use SERVPRO When Your Durham Property Suffers Fire Damage

Household fires are a lot more common than you think. Most of them start in the kitchen and are relatively easy to contain with limited charring or structural damage. These are not newsworthy, but they can be stressful for the homeowners that suffer them; especially when it comes to cleaning away soot or smoke residues. The common kitchen fire has resulted in a well-spring of services who can help to restore your property. Today, we discuss why you should choose us.

There is a lot to think about when fire damage in Durham properties needs remediation. Where to put possessions during service, how best to tackle different types of smoke and how long it should take to wait for a call-out. SERVPRO operates a 24-hour call line to help homeowners get answers. We can arrange a service within four hours of notification of loss and have external cleaning facilities where we can take possessions for deep cleaning.

From our experience, structural damages tend to be kept to a minimum in a house fire. Usually, the more pressing concern for homeowners is the visible soot deposits and unpleasant smells that can linger after the flames are extinguished. SERVPRO technicians are trained to recognize the behavior of smoke and can locate sources of odor that may not be visible to you. We are also IICRC certificate holders in smoke odor control.

As a national franchise, we share knowledge gained from fire restoration in properties all over the US. One vital part of our procedure is the pre-test. A SERVPRO technician can assess different types of smoke, which is influenced by the types of material burned in a fire. Knowing this allows us to tailor our approach to the specific needs of each customer rather than a one size fits all method. Ultimately, this has led to better customer service, efficient uses of time and a fuller service.

You need professional expertise to restore your home correctly, contact SERVPRO of Durham at (603) 868-3343 to get it.

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The Clock is Ticking. Why the First 48 Hours Matter After a Flood in Your Durham Home

11/13/2018 (Permalink)

Storm Damage The Clock is Ticking.  Why the First 48 Hours Matter After a Flood in Your Durham Home Removing standing water within the first 48 hours significantly reduces damage to your home.

The truth is that the first 24-48 hours after a flood are crucial to your home’s restoration process. It is also true that damage occurring in your Durham area home continues, long after the water returns from wherever it may have originated. You only have a short window before your belongings, furniture, and other contents become permanently damaged.

Flood damage on your Durham property quickly makes its way through a series of cosmetic changes within just the first few hours of saturation, easily leaving stains on your carpeting or furniture and seriously harming appliances and electrical items that are all a regular part of our everyday lives. You can overcome this situation though; all you need to do is understand what water is doing to your home.

The following 12-24 hours allow bacteria to form in stagnant water, and for more permanent damages to form on various surface materials found in your home. In as little as 48 hours mold sets in, causing an entirely new set of circumstances. You may want to take it upon yourself to begin your restoration, but the truth is that you are most likely making things worse. Unless you have the equipment, resources, and personnel to perform flood damage services of your own, call SERVPRO for help.

SERVPRO has IICRC-industry certified technicians ready at a moments notice to attend to all of your needs, 24/7. Our entire staff works with you to get things back to normal fast and relieve the amount of stress involved in restoring your home to its former glory. We can perform a variety of personal, caring services that help limit any losses you might experience.

SERVPRO’s services were designed to both help you prepare and recover quickly. Our technicians can help you understand which areas of your home are more susceptible to flooding and provide solutions that minimize your losses. Low-lying areas, areas near water, behind a levee or near a dam, stream, gully, or creek all seem harmless until flooding begins.

SERVPRO of Durham can also help you determine whether additional drainage or sump pumps can assist in your time of need with highly trained personnel, ready to clean and restore your home whenever you need us. Call us 24/7 at (603) 868-3343.

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When Stormy Weather Threatens Your Durham Home

11/7/2018 (Permalink)

Why SERVPRO When Stormy Weather Threatens Your Durham Home Storms can wreak havoc on your home. Call SERVPRO for their professional experience, training, and equipment to restore your property.

Flood Damage Experts In Durham Talk About The Use Of Technology During Restoration Projects

When thunderstorms hit the Durham region rain, wind, and hail can ruin building materials that make up the structure of your house. The elements that exist during stormy conditions can cause a variety of types of flood damage. If water builds up outside and gets deep, then it can find its way into your house and negatively affect both your building materials and contents. The longer items inside a structure stay wet, the worse problems they can become. It is often necessary to call in a professional company like SERVPRO to remove the moisture out of your possessions and structural components as quickly as possible so that the flood damage to your property is minimized.

Rapid water removal is not as easy as it may sound and it can require specialized equipment as well as knowledge and experience. When our SERVPRO team mitigates flood damage in the Durham area, we use the most industrially advanced technology to aid in the project. As with everything these days, the tools utilized in the restoration industry are continually evolving as more research gets conducted and better technology becomes available. Our priority is to stay up to date with the latest findings and procedures so that we can bring to the table the best solutions to aid you with your compromising situation.  

During any mitigation procedures we conduct, not only do we use the most advanced technology but we also have a highly trained team. Our SERVPRO technicians that quickly respond to your emergency are IICRC certified and continually educated. We use a combination of what we have learned through certification programs and the knowledge that we have gathered through our on the job experiences in several different situations.  

Most water-related restoration projects require immediate extraction to remove standing water and saturated porous materials. Then rapid structural drying takes place so that moisture levels of organic materials return to preloss conditions which lower the chances of microbial growth. If you ever need help after a storm, calling SERVPRO of Durham at (603) 868-3343 immediately can give you peace of mind after a disastrous situation.

Durham was originally called the Oyster River Plantation. Read more about Durham’s history here.

What a Stink After a Fire! Durham Homeowners Rely on SERVPRO for Help

10/23/2018 (Permalink)

Fire Damage What a Stink After a Fire! Durham Homeowners Rely on SERVPRO for Help Smelly Smoke After a Fire in Your Durham Kitchen? SERVPRO Restores Great Indoor Air Quality

Lingering Odors in Your Durham Property Should Worry You after a Fire Loss

Fire damage incidents can be very destructive and in the process cause a significant financial setback for any homeowner. Whether the cause of the fire was a faulty heater, gas leakage, candle, short-circuiting or any other cause, such incidents are always associated with the surprise factor. Smoke odors are part of the challenges that residents of Durham struggle with when such incidents happen. We identify sources of such odors and neutralize them using appropriate deodorization methods.
We never assume things during fire damage restoration even when we are dealing with a small section of your smoke filled Durham property. Our SERVPRO technicians understand that soot and smoke can move to other areas within the building and stick to surfaces. If that happens, lingering smells remain in the building even weeks after the event. Ozone neutralization and thermal fogging are two main deodorization procedures we use to address the odor problem.
In thermal fogging, a deodorant is fed into a fogging device which thermally breaks down the product into small particles. We then direct the dispensed deodorants to the target area. Our SERVPRO team uses appropriate respirators when using this technique, and it is necessary to put up signs showing Thermal Fogging is in progress. The thermal fog appears like smoke, so, it is our responsibility to alert the local authorities to avoid cases of false alarm. It is necessary for unprotected people, and pets stay away from the site, and we make sure all pilot lights such as furnaces, water heaters, and gas ranges are off.
We use ozone generators to produce the ozone gas that we use for deodorization. Our SERVPRO technicians use this technique when addressing odors in unoccupied areas. We also place signs to alert people that this procedure is in progress and abide by the OSHA exposure levels when using this gas. Our team also ventilates the area at the end of the process before reentry. Hydroxyl generators are another option for chemically altering the malodorous compounds, thus rendering them odorless.
SERVPRO of Durham uses several deodorization techniques to neutralize toxic odors after a fire damage incident. We're Faster To Any Size Disaster whether it is in your home or business, call us at (603) 868-3343 when you need proven emergency services.

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What Are Highly Trained Specialists Look For When Scoping A Contaminated Property In Newmarket

10/19/2018 (Permalink)

Water Damage What Are Highly Trained Specialists Look For When Scoping A Contaminated Property In Newmarket Water infiltration is one of the common forms of property destruction.

Five Things Water Damage Technicians in Newmarket Look For When Scoping A Contaminated Structure

Water infiltration is one of the common forms of property destruction. Causes include plumbing overflows, faulty appliances, pipe bursts, and roof leaks. Your home can be infiltrated by clear water or gray water. On rare occasions especially when it rains heavily, sewer backups can cause black water to infiltrate your home. As the best restoration technicians in Newmarket, we respond fast to stop further damage. Before water extraction begins, we start with scoping.

Scoping is where we use our expertise and water restoration equipment to determine the extent of the damage. As water damage technicians in Newmarket, we first inspect the affected area. During this process, we gather information about the structure. We also identify potential health hazards (S500 Principle 1, Health and Safety). Using this information, SERVPRO technicians choose the best mitigation and restoration measures.
There are many things we consider during scoping especially if water damage is due to black or gray water.

Number Of Materials Contaminated
At the scene of water damage, SERVPRO technicians begin by inspecting the number of contaminated materials. To provide an accurate count, each contaminated material is identified and recorded.

Porous Vs. Non-Porous
Once we are done counting, the next step is to check if the material is porous or non-porous. This is important especially when it comes to carpets, rugs and upholstered furniture. If carpets and rugs are non-porous, they may trap water beneath. This makes the top down drying process invalid.

Can Your Home Be Ventilated?
If it can, we can expedite the water extraction and drying process. Also, we can prevent mold growth in your home by improving airflow in and out of your home.

Decontamination And Restoration Of Your Valuables
Is decontamination of the materials possible? Can they be restored or do you have to replace them? This is an important stage in scoping as it gives homeowners a clear picture of the damage. Also, it helps homeowners to provide insurance adjusters with a record of the damaged items and their value.

Is The Contamination A Health Threat?
During scoping, SERVPRO water damage technicians determine the type of water flooding your home. By doing this, it will help provide a clear answer to the following question – is the water infiltration a health threat? If found to be a health threat, the right measures are put in place.

SERVPRO of Durham technicians follows the Water Damage Emergency Services Report as a guide. By doing so, we are able to scope your home thoroughly and gather the required data. If you're in need of professional water restoration services, call our 24/7 emergency line at (603) 868-3343.

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You Have the Questions, SERVPRO Has the Answers for Commercial Water Loss Mitigation in Durham

10/1/2018 (Permalink)

Commercial You Have the Questions, SERVPRO Has the Answers for Commercial Water Loss Mitigation in Durham Hey, A Big "Thumbs Up" for SERVPRO Water Removal to Our Commercial Center in Durham

Commercial Water Removal Can Solve Problems from a Leaky Roof Over Your Durham Office Building

Rain showers often leave Durham with a sweet fresh scent. Depending on your roofing type, any number of situations could have caused the leak. Last winter's ice dams, rodent and bird pests over the summer, or even shoddy work or faulty materials the last time your roof received any maintenance can all create a leaky roof.
When your office building holds a messy surprise for you after a rainstorm hits overnight, commercial water removal can help restore your Durham property. SERVPRO can get things back to normal and keep damages low. We do this by working together as a team, and also by including you in the restoration process. We realize that many people rely on your building for their daily operations and activities, and when it falters, a business can suffer. By minimizing interruptions as much as possible, this can keep your business thriving.
Our services are scalable, so if the amount of water requires a truck-mounted pump with submersible attachments, we can supply this for your needs. If hand-held units should suffice, then this can help keep costs lower than using larger pumps. Either approach is followed by SERVPRO technicians extracting all of the moisture out of the materials that sustained direct rainfall. Other materials nearby can also retain water, and we quickly dry these out, as well. Large air movers and desiccant machines get the moisture contained quickly. Dehumidification also addresses the moisture in the air and steadily decreases it back to normal again.
Wall and office dividers can also retain substantial amounts of water. We can take these outside so they can air dry quickly without loading the air with the evaporated moisture. Other furniture, such as upholstered chairs, sofas, and the like can also dry more quickly outdoors, in an unaffected area of the building, or whatever options are available to expedite the drying process.
Carpeting also needs to dry as quickly as possible. We often float carpets, where we can direct airflow both above and below the rug. The manner in which we do this prevents unnecessary stretching. This method requires us to move all the furniture out of the room. After we achieve dryness in the carpet, we can deodorize it. Water removal may leave furnishings and materials dry, but odor can linger. Hydroxyl generators using UV light offers treatments that can effectively remove these odors. When we bring the furnishings back in, they can also benefit from hydroxyl treatment. This gas is safe around plants, damp carpet and upholstery, and occupants, situations where we cannot safely use ozone.
SERVPRO of Durham assists businesses of all sizes in the Newmarket and Madbury areas with water removal services and other mitigation techniques. Contact us whenever your business requires professional services to remain safe. Our 24-hour service number is (603) 868-3343.

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How Drying Dishes Properly Reduces Mold Growth in Kingston

9/27/2018 (Permalink)

Mold Remediation How Drying Dishes Properly Reduces Mold Growth in Kingston The kitchen is an easy breeding ground for mold. SERVPRO technicians have the expertise to remove the mold and keep your family safe.

Putting Dishes Away Wet can Lead to Mold Damage in Your Kingston Kitchen

Having children help with household chores teaches them responsibility and the value of working together. When your family enjoys dinner at home instead of dining out in Kingston, cleaning up afterward is just part of the evening. Teaching the proper way to wash dishes and plates after the evening meal should also include making sure that nothing still damp gets put away on the shelf.

Homeowners can protect their homes from mold damage in Kingston by making sure that dishes, as well as other household chores, get done the correct way. Even small amounts of moisture left on bowls or plates can add up, especially if shelves have plastic or rubber liners. While these are meant to protect your home, they can lead to extensive mold damage. Wooden shelves contain the cellulose needed by microbes, and so do many foods, as well as the packaging of several kinds.

Drips that run behind the shelves can also lead to mold damage in the basement of your home. Even if your home only contains a crawl space underneath, this area can harbor mold that later damages your home's other areas. Microbes such as mold reproduce through the ability of their spores to travel on air currents, including both the wind and your house's interior air currents.

SERVPRO understands that you do not want mold inside your home, especially inside your kitchen. We can get things cleaned up and back to normal quickly. For our mold damage remediation to remain successful, we need you to partner with us and only place completely dry items in the cabinet. We can protect the area where you store your dishes with a highly effective and very safe antimicrobial spray, as an extra precaution.

Many areas that hold mold populations do not yet suffer from mold damage. We clean these areas and then dry them so the mold no longer can affect those surfaces. When we work in heavily infested areas, we use enclosures to maintain a high level of control over the spores that release whenever mold gets disturbed. These areas can occur anywhere in your home, so we use special instruments to detect elevated moisture content.

Our IICRC-certified Applied Microbial Remediation Technician (AMRT) uses various devices and machines to perform effective mold damage remediation for those living in our communities. We want to help eliminate microbial infestations that might cause health effects and damage homes.

SERVPRO of Durham can be contacted by calling (603) 868-3343 whenever you need mold damage remediation services. Epping, Stratham, and Newfields residents are also encouraged to call us for these and other services that protect homes and businesses.

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What To Do After Fire Damage Strikes In Durham

9/17/2018 (Permalink)

Fire Damage What To Do After Fire Damage Strikes In Durham After a fire, our priority is getting your home back to its best, "Like it never even happened."

What To Do After A Fire

Damages to your home and contents can be debilitating. Not only are our homes where we feel the safest, but they also house our most cherished memories and possessions. Fires of any size or scale can be challenging to cope with by yourself. When it comes to rebuilding, it can be a struggle knowing where to begin. Thankfully, professional restoration services are available to help you get back on your feet after any size disaster.

Properties that suffer from fire damage in Durham can benefit from a fast call-out, assessment, and restoration process. After the flames are extinguished, secondary water damage can become an issue. At SERVPRO, we have built our reputation on providing an active response network for our communities all over the US.

Calling our emergency line is the first step toward getting your home back on track. We can send a trained fire technician to your property within four hours of notification of loss. On arrival, we can carry out a visual inspection and pre-test your furnishings to help us decide on the best course of action.

In larger-scale fires where emergency services have been called in, we can use truck mounted extraction units to remove any excess water. Following this procedure allows us to begin mitigating loss as quickly as possible. Industrial grade wet/ dry vacuums can be used to remove any trace elements of moisture as well as removing surface layers of soot and smoke residues.

Smoke travels upwards, moving toward air pockets near ceilings and leaving behind smoke traces when it comes into contact with your surfaces. SERVPRO technicians are experts at tracing smoke, using wet cleaning methods to restore your ceilings, walls, and carpets. Once satisfied that the source has been restored as well as any areas smoke may have traveled to, we can begin work to return your home to a habitable condition.

Smoke odor can often linger long after soot and smoke have been removed, providing an unpleasant reminder of fire. We can use a combination of chemical odor removers, foggers and, in extreme cases, ozone generators to remove odors for good. At the conclusion of service, a SERVPRO technician can conduct a walkthrough to point out areas where work has been carried out.

After a fire, our priority is getting your home back to its best, "Like it never even happened." Contact SERVPRO of Durham at (603) 868-3343 to book a service now.

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