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DIY Tips for Cleaning Flood Damage in Durham

11/19/2019 (Permalink)

Storm warning sign in front of black clouds When the storms invade your home, call SERVPRO for fast and effective remediation.

How to Cleanup the Flood Damage in Your Durham Home by Yourself

A severe storm can bring flood damage to your home, but that doesn't mean that the damage is as problematic as the storm itself. Perhaps while a loud and intense thunderstorm rolled over Durham, you forgot to close your bedroom window before heading to work. Accidents happen, but it is essential to know how to address the problems that they can cause.

While you worked, water came through the open window and left a puddle of flood damage on your Durham bedroom floor. When a typical person imagines the damage left behind by a storm, they usually imagine a flooded home after a hurricane. However, that isn't always the case. Sometimes, the damage left behind isn't always so catastrophic, and in some cases, you could clean it up yourself.

SERVPRO recommends a few essential items to clean up standing water inside of your home. First, you need a way to remove most of the water at once. Usually our technicians would use industrial-grade wet/dry vacuums to remove the water. However, that is not practical for the standard homeowner. A mop and some towels are an adequate way to soak up more of the water from your floor.

However, we here at SERVPRO recommend caution when dealing with any water-based damage. Excess moisture left to its own devices in your home could cause the growth of a mold colony and create all sorts of issues inside of your home. For this reason, you need to ensure that your bedroom floor is as dry as possible.

Our SERVPRO techs would usually use advanced technological devices, such as air movers, dehumidifiers, heaters, and axial fans, to create a dry environment to reduce the excess moisture in. You may not have access to industry-grade devices, but many people own space-heaters, and some even have dehumidifiers. By setting up both devices in your bedroom, you can reduce the chances of mold growth in your home.

If you worry mold has grown in your home despite your efforts, get help immediately. Reach out to SERVPRO of Durham by dialing the number (603) 868-3343. No matter the time or the place, our expert techs can help you.

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Why Staging Areas are Important for Commercial Water Damage Restoration in Durham

11/4/2019 (Permalink)

plastic floor to ceiling barracade; SERVPRO drying equipment SERVPRO has the equipment to dry your water damaged office space.

Establishing a Staging Area for Water Loss in Durham Offices 

The efficiency of restoration work directly correlates to the preparedness and equipment available to professional restorers in Durham homes. After water loss incidents, office property managers have several immediate concerns to address, including the deterioration of documents, the damage to computers, and the saturation of desks and carpeting. How professional restorers set up their workspace can be critical in the speed of recovery. 

Even if you do not have clients and customers enter your office space often, improper management of water damage in a Durham business can affect your availability and service to your patrons. Staging areas can showcase the preparedness of our SERVPRO team but also help to increase productivity and efficiency – effectively reducing your final restoration costs. Understanding why this designed space exists can show you that we are working smarter to get your office dry and protected from secondary effects like mold growth. 

A staging area gets decided between the property management and our SERVPRO crew chief during the initial inspection and scope. It is a designated point where extraction, drying, and cleaning machines and products can remain at the ready for our technicians to use as necessary. Depending on the location of the water damage in the office, we can set up staging in a breakroom/kitchen or one of the bathrooms to have a water source nearby for mixing cleaning solutions. 

Taking fewer trips to the production vehicles outside of the office enables our employees to focus attention on content management. This management includes efforts to reduce the moisture and dampness damages to computers, furniture, and even dry out installed carpeting and padding before irreparable damage occurs. Between air movers and dehumidifiers, we can get this shared office space ready for your employees to return as promptly as possible. 

Professional restoration is more necessary than you might initially believe after water loss incidents, but our SERVPRO of Durham is here to help if you need it. Give us a call whenever disasters strike at (603) 868-3343, and we can show you how we make it “Like it never even happened.” 

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Why We Are The Leader In Flood Damage Restoration In Durham

10/31/2019 (Permalink)

Our air mover and LGR dehumidifier sitting in a room after a flood Our Green Fleet and warehouse are fully stocked with air movers and LGR dehumidifiers to expedite the evaporation and moisture control after a flood.

SERVPRO Is With You During Flooding In Durham

Not long after community helpers and tow trucks have cleared the roads of Durham, you may find yourself with a home full of debris following the heavy rains. Flash flooding seems to be a recurring theme year after year, and knowing whom to call when things settle down is the first step in restoring the balance in your home. Flooding in your home is an inconvenience, but it can also pose a threat to your health and the structural integrity of your property, so quick action is essential.

SERVPRO is the best in restoring flood damage to your home in Durham. In preparation for our arrival, make sure to disconnect any utilities unless the authorities confirm that it is safe for them to be active. Similarly, avoid any areas of your home if you are uncertain of their status as standing water may progressively weaken them and pose a danger to you and your family. When our technicians arrive, we wear protective personal equipment to avoid any potential health threats. As we assess the damage, we identify any porous surfaces such as upholstery, mattresses, and carpets, and kick-start the removal process according to local environmental regulations. Our goal is to mitigate your losses while keeping you safe, which is why some items need to be removed instead of restored.

Our industry expertise allows us to identify the best course of action to extract flood damage water from your home. For flooding over two inches, we employ submersible pumps to expedite water extraction. Our SERVPRO team applies industry best practices to sanitize water in basements and crawl spaces before pumping it out of your home. As we pump, we continuously monitor moisture levels to gauge the progress of our operation. When readings are satisfactory, we may proceed as needed to remove any residual smells caused by the floodwaters. Once all is complete, the flood damage becomes a thing of the past. As a homeowner, all you need is to trust our business acumen and let us restore your home as soon as possible.

SERVPRO of Durham is available around the clock to meet your needs after a flood occurs. Call us at (603) 868-3343 and allow our technicians to leave your home, "Like it never even happened."

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How to Take the Headache Out of Fire Damage in Durham

10/19/2019 (Permalink)

fire on stove in kitchen Regardless if your kitchen or living room has suffered fire damage, contact SERVPRO.

Restoring Fire Damage In Your Durham Area Home

Insurance policies often distinguish between structural and content damage when estimating your fire loss. Restorers also clean your Durham home’s structure and contents separately during restoration. In most situations, contents found in your home get moved to a clean, safe location to receive specialized attention. 

Restoring fire damage in your Durham area home takes training and experience to get right. You want access to a restoration company that can respond to your call for help 24-hours a day, 7-days a week, day or night. However, you also want someone who knows how to get the job done right. Depending on the severity and type of fire affecting your home, specialized training may be necessary.

The structure of your home is any permanent part of your building. Items such as walls, ceilings, floors, floor covering, doors, and windows are all structural components found in your home. Other structures may include cabinets, light fixtures, heating and cooling systems (HVAC), or bath fixtures. If you can picture turning your home upside down, whatever might fall out is a content while whatever remains is considered structure.

A fire damage restorer, like those offered at SERVPRO, all perform cleaning tasks related to returning your property to a quality preloss condition. Whether the tasks performed are considered typical or unique to your situation, the restorer must be ready to handle all damage caused by a fire. Any building damaged by fire and smoke has its challenges. 

When SERVPRO technicians say they are there to restore your home, it means that they plan to implement any services required to return your building to the way it was before the fire occurred. Your restoration process helps identify structural issues that may cause future problems, leading to additional damages that affect your investment.

SERVPRO technicians use different methods to address basic-structural cleaning. We determine the appropriate cleaning method by categorizing materials as washable or non-washable. The type of residue may also affect the methods used to clean surfaces in your home. However, our primary goal is to remove any residue effectively without damaging the surface or material itself. 

  • Washable: Materials that can be wet cleaned, using water-based cleaning products, without damaging the material.
  • Non-washable: Materials that cannot be wet cleaned, where applying water-based cleaning products could result in additional damage. 

Call SERVPRO of Durham for access to 24-hour emergency cleaning and restoration services available throughout the Newmarket, Kingston, and Epping areas. (603) 868-3343

Click here to learn more about the Durham area.

Avoid Leaving Water Damage to Run its Course in your Durham Home, Contact SERVPRO.

10/13/2019 (Permalink)

Yellow stains on a ceiling. Don’t let water damage take over your Durham home, call SERVPRO.

We can show you how much water can damage your Durham

Signs of discoloration in the paintwork or fabrics around your home can be symptoms of a slow leak or poor insulation. Unfortunately, these issues cannot be left to run their course and, without intervention, the symptoms are likely to get worse over time instead of better. Shutting off the source of moisture, repairing a leaky pipe or assessing insulation between floors does require temporary removal of physical barriers like drywall and floorboards. 

We run a professional service, providing expert technicians for water damage in Durham and the surrounding area. SERVPRO is a local company with access to ample resources and a national reputation in the restoration industry. By calling our emergency line, you are giving your home the best chance of a full recovery. Our technicians have experience in the assessment, cleaning, and drying of water-related property incidents. We can have a technician with you within four hours from notification of loss.

The source of your water issue may be confined to a single area, but over time these issues spread out. A leak in your bathroom can be sealed behind tiles but may spread into hallways or through walls via condensation. Condensation is what can cause yellowing of paintwork or in extreme cases the warping of floorboards. SERVPRO technicians use thermal imaging cameras to not only find the source of moisture but also to work outward from that source and discover precise readings of water migration.

Our first step is to repair the source of moisture. We may need to temporarily remove or demolish barriers to gain access to the leak. Using a combination of air moving and dehumidification drying equipment SERVPRO can control both the moisture content levels and the relative humidity. Chemical agents like disinfectant and biocide reduce the likelihood of secondary damage like mold growth occurring during or after service. We can replace any damaged structure or paintwork to get your home back to its preloss condition once a trained SERVPRO water restoration technician completes the removal of moisture. 

If you uncover a water-related incident in your property, contact SERVPRO of Durham immediately at (603) 868-3343. 

For more about Durham, click here.

Get Better Water Damage Remediation in Durham Results By Following Some Simple Steps

9/29/2019 (Permalink)

water damaged ceiling Water damage behind walls is not left unnoticed for long. Contact SERVPRO right away if your home is affected.

Certified Technicians to Address Durham Water Damage

Much like you would not trust your health to non-licensed or unqualified medical professionals, you should feel the same about your Durham home. While there might be many options in the realm of restoration when disaster strikes, our SERVPRO team has extensive experience and ongoing training to be among the most competent professionals in the industry. Our talents in residential recovery can help you to get back to preloss conditions in a quick and cost-efficient manner.

We understand how stressful that water damage in Durham homes can be, and that is why we have invested so heavily and so frequently in the deep inventory of recovery tools and equipment at our disposal. We can now remove water and dry out saturated elements at a faster rate than ever, helping our customers to get back to their homes in situations where they have gotten displaced by the water loss emergency.

Our successes in water recovery over the years stem directly from our commitment to the education of our technicians and their knowledge entering the field. We insist that all of our team in this division has a minimum of a Water Restoration Technician (WRT) accreditation from the Institute of Inspection, Cleaning and Restoration Certification (IICRC.) Additionally, many of our technicians pursue secondary endorsements in related specialties, including structural drying and mold remediation.

Another aspect that can set our team apart from some of the other options you might have is that our SERVPRO professionals have insurance and coverage for the work that we do. Your home stays protected against restoration-related incidents that can cause costly damage to your property, which is part of the peace of mind we aim to offer our customers in their time of need.

You might find it is a challenge to address the full spectrum of effects that exist after a water loss incident, but our SERVPRO of Durham team can help. We have extensive training and experience to make us among the most knowledgeable professionals in the area. We can help you whenever you need it by calling (603) 868-3343.

Click here for more information about the city of Durham.

Our Technicians Discuss The Categories Of Water Loss Contamination In Durham

9/19/2019 (Permalink)

bacterial strain Microorganisms present in the water, bacteria, and other inorganic matter can present risks to your home and its occupants.

Categories Of Water Loss Contamination In Durham Homes

Knowing the risks to your Durham home after a flood can be more complicated than you might have initially thought. Many homeowners disregard unknown elements like potential contaminants that could exist in rising floodwaters as a minimal risk, and when they seek to recover the damage, do not address these concerns as they should. Our SERVPRO team can determine the threat of contamination and the best steps to keep your family and our technicians safe as we restore the property to preloss condition.

Flood damage in Durham homes can often be overwhelming enough without adding in other threats like foreign substances, biohazardous waste, and decomposition. The project management and crew chiefs of our team are among the most well-trained and experienced professionals of our brand, and they oversee the inspection and assessment of your flood-damaged property when we first arrive. We can establish not only the IICRC category of contamination risk for the structure but also the necessary tools and personnel required to restore the residence.

Category 1
According to the Institute of Inspection Cleaning and Restoration Certification (IICRC), Category 1 water losses originate from a sanitary source. Falling rainwater and melting snow is among these categories, and that is how our SERVPRO team can encounter Category 1 flooding scenarios. Level 1 threats can become Category 2, and 3 should the water loss encounter contaminates in your home.

Category 2
Based on the standard that our team holds our safety evaluation to, Category 2 risks present significant contamination threats that can lead to adverse health effects for those exposed. Microorganisms present in the water, bacteria, and other inorganic matter can present risks to your home and its occupants.

Category 3
Without much information to go on when we first arrive, many flood loss situations are deemed Category 3 until evidence to the contrary can get identified. Water in this threat level is considered toxic and full of pathogenic threats, bacteria, and other harmful agents.

Our professionals take the safety of our customers and our technicians seriously, and we abide by the regulations and ordinances for handling contaminated water for every loss situation. No matter when disasters strike, and what threats your home faces, you can count on our SERVPRO of Durham team to help. Give us a call at (603) 868-3343.

For more about Durham click here.

Why You Need Remediation Specialists If Disaster Strikes Your Durham Home

9/14/2019 (Permalink)

Mold damaged ceiling If disaster strikes your Durham home you need help ASAP. Call the professionals at SERVPRO today for remediation assistance.

Why Durham Residents Benefit from SERVPRO Restoration Services and Training

Home restoration services cover a broad spectrum of potential damages. For some of these occurrences a Durham homeowner can carry out light restoration themselves before reaching out to an experienced provider to complete the job. In other situations, where there are contaminated materials, for example, your best bet is to enlist the aid of professional technicians. Not only does professional assistance reduce inconvenience, but it also ensures your home has the best possible chance of returning to a preloss condition. SERVPRO of Durham has been providing expert restoration to this community for decades and consequently, has built a name you can trust for the repair of storm, mold, fire and water-related occurrences.


The most devastating damages homes face is those caused by a storm or violent weather event. The average costs incurred in the United States is over $20bn each year with restoration services like ours needed to enter, secure, and restore homes and businesses. Storm damage in Durham is typically associated with hurricanes, high winds, and flash flooding. SERVPRO offers experienced loss recovery technicians who perform essential mitigation and restoration services for the community. 

Flash flooding often accompanies weather events as existing infrastructure struggles to cope with high winds and heavy rainfall. In your home, floodwaters can burst through barriers like your door or windows and rapidly fill the lower levels. Since water has traveled several miles to reach your property it is going to be full of all kinds of dangerous contaminants like raw sewage, herbicides, animal carcasses as well as the potential for pathogens and diseases- sewer gases, for example, pose a severe health risk if ingested. 

SERVPRO operates specialized infectious waste removal teams for residents with blackwater flooding. By wearing personal protective equipment (PPE), our technicians can enter your home safely and begin pumping water out of the property. With a full inventory of disinfectants and chemical cleaning products, we can sanitize your home, remove infested drywall and begin the procedure to dry the property adequately. Once your possessions in your home, and the home itself, is sanitary, we can replace any discarded materials and refinish damaged walls and surfaces.


Most homeowners dread to find mold in their property. There are so many questions to answer when mold damage in your Durham home becomes apparent. SERVPRO technicians are trained to find the right answers using our Institute of Inspection, Cleaning, and Restoration Certification (IICRC) qualifications. Mold remediation is not an easy task, but it begins by finding the route cause of the problem, usually a slow leak or water pocket, before moving on to quarantined cleaning. 

The fundamental requirement for mold to proliferate in your home is water. Flooding, internal plumbing issues, faulty sump pumps, and poor insulation can all provide that water for mold to grow. Even your crawlspace, without an adequate vapor barrier, can cause condensation from groundwater to become a water supply for mold. As part of our restoration services here in Durham, we can conduct a thorough inspection of your property to find these leaks and shut them off at the source. 

Once we are confident that mold cannot regrow from the same source, we can put in place a remediation procedure for your Durham home. Remediation can involve pressure washing stubborn soiling before thoroughly drying the affected area, or using chemical solvents to loosen mold then cleaning it away. Cross-contamination during the remediation process is controlled using negative air pressure machines or sometimes placing plastic sheeting around the affected area to prevent mold spores from becoming airborne and spreading. 


When a property suffers from fire damage in Durham, residents reach out to us for our professional equipment and expert knowledge in restoration. Restoration services for fire can be tricky because there are several elements to consider. The temperature and pressure created when materials combust can impact the deterioration of surface finishes and appliances. Equally, unpleasant malodors can spread through the home, presenting a challenge to restorers. 

Once your fire marshall has cleared the property for entry, you can start the restoration procedure by opening windows to ventilate the area and vacuuming dry soiling on surfaces and floors. Contacting a restoration service is essential because not all soot or smokes have the same chemical composition. Some may be the result of synthetic materials combusting; others may be natural materials like wood.

SERVPRO technicians conduct a pre-test before starting the cleaning procedure because not all fires are the same, and each property in Durham requires a tailored approach. Usually, cleaning away soiling and ventilating the property is effective in removing malodor. In high-pressure fires, odor particles may be pushed inside fabrics or furnishings like carpets. Our restoration services incorporate smoke odor control (OCT) technicians who can manage and restore your indoor air quality using foggers, pressure spray liquid deodorant, and pellets.


Similar to flood scenarios water damage in your Durham home is a time-sensitive issue. Water never stays in one place with water molecules naturally migrating from wet to dry. Prolonged exposure to moisture not only damages materials and structure but can also intensify the restoration procedure as water seeps into wall cavities, under fittings and penetrates your subfloor. By reaching out to a professional restoration service, you protect your property against discoloration, odor, and potential mold problems. 

Among the core criteria for SERVPRO water restoration technicians (WRT) is knowledge of Psychrometrics. Psychrometrics is the relationship between water, temperature, and air. By manipulating this balance, a trained technician can speed up natural drying times as well as managing humidity levels to prevent condensation- also known as the dew point- from occurring. Condensation can be particularly damaging to electrical goods as well as causing damp inside walls.

Encouraging faster evaporation or drying times can be achieved by raising the temperature in the affected area. Higher temperatures allow air to hold more moisture so your SERVPRO technicians may increase temperature using portable heaters or central heating. Air circulation further speeds up drying times which can be created by opening windows, placing box fans and using centrifugal air movers. Once the property interior of your Durham home is dry, SERVPRO can place dehumidifiers to draw moisture from the air and prevent secondary mold damages from occurring. 

SERVPRO of Durham is equipped to restore your home to its preloss condition using industry-leading training and knowledge. Contact us today at (603) 868-3343.

Click here to learn more about Durham. 

What Can Durham Homeowners Do Following a Fire?

9/12/2019 (Permalink)

Little boy in a fire uniform holding a water hose in a dining room. SERVPRO can give you a heads up on the first steps for your Durham fire damage.

We know the demands of getting your home back after your Durham fire.

The hours following the extinguishment of a fire are critical for the recovery of Durham homes. We have a full team of specialists, including a division of reconstruction professionals capable of handling even severe structural concerns, but the first line of defense for your damaged property is you. With multiple restoration teams that you can choose from, reaching out to our rapid response team is the first positive step in returning your property to preloss condition.

How can you help while you wait for our team to arrive and address fire damage in your Durham house? It begins with knowing how the smallest actions can have dramatic results for our restoration professionals arriving at your property. As a homeowner, you have better working knowledge than any of our professionals about the contents in your home that need to be protected. Additionally, you can be helpful in beginning photo documentation of damages and the spread of hazardous conditions to meet the demands of your insurance provider to approve a recovery claim.

We have a full division of our SERVPRO team devoted exclusively to content management and recovery, and they work quickly when we arrive to earmark belongings and furniture from removal from affected areas. Before our team arrives, you can help by relocating at-risk belongings to unaffected regions of your house to protect them from concentrated levels of soot particulates and smoke odors.

Documenting damage is also a process that you can expect when our estimator and management professionals arrive at your damaged address. We have the tools and discovery devices to adequately catalog all damaged contents and areas of your house, the work needed to restore these areas, and a general cost to perform these actions for your insurance company. Your involvement in documenting damages before we arrive can help to narrow the time inspections take and provide even more evidence for damage claim approval.

All of these suggestions hinge on the property remaining safe enough for you to perform these tasks before our SERVPRO of Durham fire restorers arrive. If the home is not cleared for reentry by first responders or structural damages could exist, it is much safer to leave these processes to our trained professionals. Give us a call anytime that disaster strikes at (603) 868-3343.

To learn more about Durham, click here.

We Will Dry Your Water Damaged Durham Home

9/12/2019 (Permalink)

Flooded Floor In The Living Room From Water Leak Give us a call today at (603) 868-3343. “Like it never even happened.”

Does Your Durham Home Dry Naturally After Damages?

Water loss incidents present a unique threat to your Durham property, precisely because homeowners often underestimate the destructive force that even lingering moisture can become. Speculation about the behavior of this dampness and the degree to which your home needs dried and cared for after an incident has instilled a false sense of understanding of water damages and their threats to area houses. Our professionals have helped with the recovery of water losses immediately following the incident, and we have also helped with the restoration of homes substantially damaged by persistent water threats over a more extensive period.
Water damage in Durham homes can seem costly and unnecessarily expensive, but there is much more to this figure than the costs of the highly trained technicians of our SERVPRO team. Because so many homeowners seek to avoid these expenses or an insurance claim, they mistakenly assume that addressing surface water damage is a sufficient approach to handling the full problem. It is not.
It gets believed that the drying of surface damage and moisture can allow the other affected areas to dry naturally. Unfortunately, without moving air and proper ventilation, you run a more substantial risk of hazardous secondary effects. In certain circumstances, water losses can begin to dry out on their own, but this is not something that happens before structural compromise and construction material deterioration.
Our SERVPRO team works to provide you with the best possible solution to this problem, and that begins with our advanced technology and recovery tools. We utilize sophisticated moisture detection tools that can identify moisture pockets hidden behind walls, which can limit necessary tear-out or reconstruction efforts. With controlled demolition techniques, we can quickly recover your house once we have guaranteed its dryness.
Without an ability to see beyond drywall, beneath flooring, and above ceilings, homeowners cannot accurately suggest that they have a water loss situation under control. Our SERVPRO of Durham team has a fast and confident response to all loss incidents. Give us a call today at (603) 868-3343. “Like it never even happened.”

For more about Durham click here.