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Avoid Leaving Water Damage to Run its Course in your Durham Home, Contact SERVPRO.

10/13/2019 (Permalink)

Yellow stains on a ceiling. Don’t let water damage take over your Durham home, call SERVPRO.

We can show you how much water can damage your Durham

Signs of discoloration in the paintwork or fabrics around your home can be symptoms of a slow leak or poor insulation. Unfortunately, these issues cannot be left to run their course and, without intervention, the symptoms are likely to get worse over time instead of better. Shutting off the source of moisture, repairing a leaky pipe or assessing insulation between floors does require temporary removal of physical barriers like drywall and floorboards. 

We run a professional service, providing expert technicians for water damage in Durham and the surrounding area. SERVPRO is a local company with access to ample resources and a national reputation in the restoration industry. By calling our emergency line, you are giving your home the best chance of a full recovery. Our technicians have experience in the assessment, cleaning, and drying of water-related property incidents. We can have a technician with you within four hours from notification of loss.

The source of your water issue may be confined to a single area, but over time these issues spread out. A leak in your bathroom can be sealed behind tiles but may spread into hallways or through walls via condensation. Condensation is what can cause yellowing of paintwork or in extreme cases the warping of floorboards. SERVPRO technicians use thermal imaging cameras to not only find the source of moisture but also to work outward from that source and discover precise readings of water migration.

Our first step is to repair the source of moisture. We may need to temporarily remove or demolish barriers to gain access to the leak. Using a combination of air moving and dehumidification drying equipment SERVPRO can control both the moisture content levels and the relative humidity. Chemical agents like disinfectant and biocide reduce the likelihood of secondary damage like mold growth occurring during or after service. We can replace any damaged structure or paintwork to get your home back to its preloss condition once a trained SERVPRO water restoration technician completes the removal of moisture. 

If you uncover a water-related incident in your property, contact SERVPRO of Durham immediately at (603) 868-3343. 

For more about Durham, click here.

Get Better Water Damage Remediation in Durham Results By Following Some Simple Steps

9/29/2019 (Permalink)

water damaged ceiling Water damage behind walls is not left unnoticed for long. Contact SERVPRO right away if your home is affected.

Certified Technicians to Address Durham Water Damage

Much like you would not trust your health to non-licensed or unqualified medical professionals, you should feel the same about your Durham home. While there might be many options in the realm of restoration when disaster strikes, our SERVPRO team has extensive experience and ongoing training to be among the most competent professionals in the industry. Our talents in residential recovery can help you to get back to preloss conditions in a quick and cost-efficient manner.

We understand how stressful that water damage in Durham homes can be, and that is why we have invested so heavily and so frequently in the deep inventory of recovery tools and equipment at our disposal. We can now remove water and dry out saturated elements at a faster rate than ever, helping our customers to get back to their homes in situations where they have gotten displaced by the water loss emergency.

Our successes in water recovery over the years stem directly from our commitment to the education of our technicians and their knowledge entering the field. We insist that all of our team in this division has a minimum of a Water Restoration Technician (WRT) accreditation from the Institute of Inspection, Cleaning and Restoration Certification (IICRC.) Additionally, many of our technicians pursue secondary endorsements in related specialties, including structural drying and mold remediation.

Another aspect that can set our team apart from some of the other options you might have is that our SERVPRO professionals have insurance and coverage for the work that we do. Your home stays protected against restoration-related incidents that can cause costly damage to your property, which is part of the peace of mind we aim to offer our customers in their time of need.

You might find it is a challenge to address the full spectrum of effects that exist after a water loss incident, but our SERVPRO of Durham team can help. We have extensive training and experience to make us among the most knowledgeable professionals in the area. We can help you whenever you need it by calling (603) 868-3343.

Click here for more information about the city of Durham.

Our Technicians Discuss The Categories Of Water Loss Contamination In Durham

9/19/2019 (Permalink)

bacterial strain Microorganisms present in the water, bacteria, and other inorganic matter can present risks to your home and its occupants.

Categories Of Water Loss Contamination In Durham Homes

Knowing the risks to your Durham home after a flood can be more complicated than you might have initially thought. Many homeowners disregard unknown elements like potential contaminants that could exist in rising floodwaters as a minimal risk, and when they seek to recover the damage, do not address these concerns as they should. Our SERVPRO team can determine the threat of contamination and the best steps to keep your family and our technicians safe as we restore the property to preloss condition.

Flood damage in Durham homes can often be overwhelming enough without adding in other threats like foreign substances, biohazardous waste, and decomposition. The project management and crew chiefs of our team are among the most well-trained and experienced professionals of our brand, and they oversee the inspection and assessment of your flood-damaged property when we first arrive. We can establish not only the IICRC category of contamination risk for the structure but also the necessary tools and personnel required to restore the residence.

Category 1
According to the Institute of Inspection Cleaning and Restoration Certification (IICRC), Category 1 water losses originate from a sanitary source. Falling rainwater and melting snow is among these categories, and that is how our SERVPRO team can encounter Category 1 flooding scenarios. Level 1 threats can become Category 2, and 3 should the water loss encounter contaminates in your home.

Category 2
Based on the standard that our team holds our safety evaluation to, Category 2 risks present significant contamination threats that can lead to adverse health effects for those exposed. Microorganisms present in the water, bacteria, and other inorganic matter can present risks to your home and its occupants.

Category 3
Without much information to go on when we first arrive, many flood loss situations are deemed Category 3 until evidence to the contrary can get identified. Water in this threat level is considered toxic and full of pathogenic threats, bacteria, and other harmful agents.

Our professionals take the safety of our customers and our technicians seriously, and we abide by the regulations and ordinances for handling contaminated water for every loss situation. No matter when disasters strike, and what threats your home faces, you can count on our SERVPRO of Durham team to help. Give us a call at (603) 868-3343.

For more about Durham click here.

Why You Need Remediation Specialists If Disaster Strikes Your Durham Home

9/14/2019 (Permalink)

Mold damaged ceiling If disaster strikes your Durham home you need help ASAP. Call the professionals at SERVPRO today for remediation assistance.

Why Durham Residents Benefit from SERVPRO Restoration Services and Training

Home restoration services cover a broad spectrum of potential damages. For some of these occurrences a Durham homeowner can carry out light restoration themselves before reaching out to an experienced provider to complete the job. In other situations, where there are contaminated materials, for example, your best bet is to enlist the aid of professional technicians. Not only does professional assistance reduce inconvenience, but it also ensures your home has the best possible chance of returning to a preloss condition. SERVPRO of Durham has been providing expert restoration to this community for decades and consequently, has built a name you can trust for the repair of storm, mold, fire and water-related occurrences.


The most devastating damages homes face is those caused by a storm or violent weather event. The average costs incurred in the United States is over $20bn each year with restoration services like ours needed to enter, secure, and restore homes and businesses. Storm damage in Durham is typically associated with hurricanes, high winds, and flash flooding. SERVPRO offers experienced loss recovery technicians who perform essential mitigation and restoration services for the community. 

Flash flooding often accompanies weather events as existing infrastructure struggles to cope with high winds and heavy rainfall. In your home, floodwaters can burst through barriers like your door or windows and rapidly fill the lower levels. Since water has traveled several miles to reach your property it is going to be full of all kinds of dangerous contaminants like raw sewage, herbicides, animal carcasses as well as the potential for pathogens and diseases- sewer gases, for example, pose a severe health risk if ingested. 

SERVPRO operates specialized infectious waste removal teams for residents with blackwater flooding. By wearing personal protective equipment (PPE), our technicians can enter your home safely and begin pumping water out of the property. With a full inventory of disinfectants and chemical cleaning products, we can sanitize your home, remove infested drywall and begin the procedure to dry the property adequately. Once your possessions in your home, and the home itself, is sanitary, we can replace any discarded materials and refinish damaged walls and surfaces.


Most homeowners dread to find mold in their property. There are so many questions to answer when mold damage in your Durham home becomes apparent. SERVPRO technicians are trained to find the right answers using our Institute of Inspection, Cleaning, and Restoration Certification (IICRC) qualifications. Mold remediation is not an easy task, but it begins by finding the route cause of the problem, usually a slow leak or water pocket, before moving on to quarantined cleaning. 

The fundamental requirement for mold to proliferate in your home is water. Flooding, internal plumbing issues, faulty sump pumps, and poor insulation can all provide that water for mold to grow. Even your crawlspace, without an adequate vapor barrier, can cause condensation from groundwater to become a water supply for mold. As part of our restoration services here in Durham, we can conduct a thorough inspection of your property to find these leaks and shut them off at the source. 

Once we are confident that mold cannot regrow from the same source, we can put in place a remediation procedure for your Durham home. Remediation can involve pressure washing stubborn soiling before thoroughly drying the affected area, or using chemical solvents to loosen mold then cleaning it away. Cross-contamination during the remediation process is controlled using negative air pressure machines or sometimes placing plastic sheeting around the affected area to prevent mold spores from becoming airborne and spreading. 


When a property suffers from fire damage in Durham, residents reach out to us for our professional equipment and expert knowledge in restoration. Restoration services for fire can be tricky because there are several elements to consider. The temperature and pressure created when materials combust can impact the deterioration of surface finishes and appliances. Equally, unpleasant malodors can spread through the home, presenting a challenge to restorers. 

Once your fire marshall has cleared the property for entry, you can start the restoration procedure by opening windows to ventilate the area and vacuuming dry soiling on surfaces and floors. Contacting a restoration service is essential because not all soot or smokes have the same chemical composition. Some may be the result of synthetic materials combusting; others may be natural materials like wood.

SERVPRO technicians conduct a pre-test before starting the cleaning procedure because not all fires are the same, and each property in Durham requires a tailored approach. Usually, cleaning away soiling and ventilating the property is effective in removing malodor. In high-pressure fires, odor particles may be pushed inside fabrics or furnishings like carpets. Our restoration services incorporate smoke odor control (OCT) technicians who can manage and restore your indoor air quality using foggers, pressure spray liquid deodorant, and pellets.


Similar to flood scenarios water damage in your Durham home is a time-sensitive issue. Water never stays in one place with water molecules naturally migrating from wet to dry. Prolonged exposure to moisture not only damages materials and structure but can also intensify the restoration procedure as water seeps into wall cavities, under fittings and penetrates your subfloor. By reaching out to a professional restoration service, you protect your property against discoloration, odor, and potential mold problems. 

Among the core criteria for SERVPRO water restoration technicians (WRT) is knowledge of Psychrometrics. Psychrometrics is the relationship between water, temperature, and air. By manipulating this balance, a trained technician can speed up natural drying times as well as managing humidity levels to prevent condensation- also known as the dew point- from occurring. Condensation can be particularly damaging to electrical goods as well as causing damp inside walls.

Encouraging faster evaporation or drying times can be achieved by raising the temperature in the affected area. Higher temperatures allow air to hold more moisture so your SERVPRO technicians may increase temperature using portable heaters or central heating. Air circulation further speeds up drying times which can be created by opening windows, placing box fans and using centrifugal air movers. Once the property interior of your Durham home is dry, SERVPRO can place dehumidifiers to draw moisture from the air and prevent secondary mold damages from occurring. 

SERVPRO of Durham is equipped to restore your home to its preloss condition using industry-leading training and knowledge. Contact us today at (603) 868-3343.

Click here to learn more about Durham. 

What Can Durham Homeowners Do Following a Fire?

9/12/2019 (Permalink)

Little boy in a fire uniform holding a water hose in a dining room. SERVPRO can give you a heads up on the first steps for your Durham fire damage.

We know the demands of getting your home back after your Durham fire.

The hours following the extinguishment of a fire are critical for the recovery of Durham homes. We have a full team of specialists, including a division of reconstruction professionals capable of handling even severe structural concerns, but the first line of defense for your damaged property is you. With multiple restoration teams that you can choose from, reaching out to our rapid response team is the first positive step in returning your property to preloss condition.

How can you help while you wait for our team to arrive and address fire damage in your Durham house? It begins with knowing how the smallest actions can have dramatic results for our restoration professionals arriving at your property. As a homeowner, you have better working knowledge than any of our professionals about the contents in your home that need to be protected. Additionally, you can be helpful in beginning photo documentation of damages and the spread of hazardous conditions to meet the demands of your insurance provider to approve a recovery claim.

We have a full division of our SERVPRO team devoted exclusively to content management and recovery, and they work quickly when we arrive to earmark belongings and furniture from removal from affected areas. Before our team arrives, you can help by relocating at-risk belongings to unaffected regions of your house to protect them from concentrated levels of soot particulates and smoke odors.

Documenting damage is also a process that you can expect when our estimator and management professionals arrive at your damaged address. We have the tools and discovery devices to adequately catalog all damaged contents and areas of your house, the work needed to restore these areas, and a general cost to perform these actions for your insurance company. Your involvement in documenting damages before we arrive can help to narrow the time inspections take and provide even more evidence for damage claim approval.

All of these suggestions hinge on the property remaining safe enough for you to perform these tasks before our SERVPRO of Durham fire restorers arrive. If the home is not cleared for reentry by first responders or structural damages could exist, it is much safer to leave these processes to our trained professionals. Give us a call anytime that disaster strikes at (603) 868-3343.

To learn more about Durham, click here.

We Will Dry Your Water Damaged Durham Home

9/12/2019 (Permalink)

Flooded Floor In The Living Room From Water Leak Give us a call today at (603) 868-3343. “Like it never even happened.”

Does Your Durham Home Dry Naturally After Damages?

Water loss incidents present a unique threat to your Durham property, precisely because homeowners often underestimate the destructive force that even lingering moisture can become. Speculation about the behavior of this dampness and the degree to which your home needs dried and cared for after an incident has instilled a false sense of understanding of water damages and their threats to area houses. Our professionals have helped with the recovery of water losses immediately following the incident, and we have also helped with the restoration of homes substantially damaged by persistent water threats over a more extensive period.
Water damage in Durham homes can seem costly and unnecessarily expensive, but there is much more to this figure than the costs of the highly trained technicians of our SERVPRO team. Because so many homeowners seek to avoid these expenses or an insurance claim, they mistakenly assume that addressing surface water damage is a sufficient approach to handling the full problem. It is not.
It gets believed that the drying of surface damage and moisture can allow the other affected areas to dry naturally. Unfortunately, without moving air and proper ventilation, you run a more substantial risk of hazardous secondary effects. In certain circumstances, water losses can begin to dry out on their own, but this is not something that happens before structural compromise and construction material deterioration.
Our SERVPRO team works to provide you with the best possible solution to this problem, and that begins with our advanced technology and recovery tools. We utilize sophisticated moisture detection tools that can identify moisture pockets hidden behind walls, which can limit necessary tear-out or reconstruction efforts. With controlled demolition techniques, we can quickly recover your house once we have guaranteed its dryness.
Without an ability to see beyond drywall, beneath flooring, and above ceilings, homeowners cannot accurately suggest that they have a water loss situation under control. Our SERVPRO of Durham team has a fast and confident response to all loss incidents. Give us a call today at (603) 868-3343. “Like it never even happened.”

For more about Durham click here.

When you find Commercial Mold Damage in your Retail Store in Durham Contact SERVPRO

8/5/2019 (Permalink)

Your store can be taken over by mold damage steadily over time. Call the professionals at SERVPRO today for remediation assistance.

Commercial Mold Damage in Durham

Independent retailer shops can often have problems with microbial growth since buildings are usually vacated overnight. That means, any unnoticed moisture problems can become a breeding ground for mold spores that can germinate and proliferate in as little as forty-eight hours. Stock rooms are at particular risk since these spaces often have inadequate insulation or are located beneath ground level. Faulty exhaust vents, changing exterior temperatures or slow leaks can all contribute to increased humidity levels, which in turn, create the ideal conditions for mold growth.

It is possible to lessen the impact of commercial mold damage in your Durham retail store by performing regular cleaning as well as using air fresheners or scented oils and candles. However, mold can put your health at risk and goes beyond the remit of your inhouse staff team. The second issue is that failure to address the source of a mold incident means that the fungi continue to return. Cleaning on Friday can easily result in the return of mold colonies on a Monday if the store is closed at weekends and provides an extra task to your everyday business practice. 

SERVPRO provides professional mold assessment and remediation technicians to business communities who want to curb microbial growth efficiently and effectively. We can often provide you with advice about how to control microbial growth by investing in equipment like dehumidifiers to be placed in your stock room that can keep the air dry and reduce the likelihood of mold spores germinating. You should also invest in a thermal hygrometer to keep an eye on humidity levels during wetter and warmer periods of the year. 

Addressing the immediate issue, SERVPRO uses a contain, control and remediated method to get your business back to its preloss condition. First of all, we establish a containment zone to prevent mold spores from becoming airborne and spreading throughout the building. These are especially important in fabric or fashion retail where stock is at a high risk of mold infestation. Applying negative air pressure during demolition or mechanical cleaning further helps to prevent the spread of mold, allowing us to remediate immediate damages, and control humidity to prevent continued growth. 

A mold incident in your stock room could result in expensive stock losses as well as an unpleasant working environment for your staff. Contact SERVPRO of Durham at (603) 868-3343 today.

Click here to see more about Durham. 

Durham Properties, Fire Loss, and Help from SERVPRO!

7/28/2019 (Permalink)

SERVPRO Says a Handy Fire Extinguisher Can Limit the Damage to Your Durham Home

Different Scenarios You Might Face after Fire Damage in Your Durham Home

Various incidents can happen around your home, leading to fire damage. Flare-ups from kitchen stoves and short circuits in electrical systems can lead to fires. The process of suppressing the flames, whether using water or chemical extinguishers, also adds to the damages left behind. Different scenarios can emerge after such incidents requiring advanced skills or resources to resolve. Our professional fire damage restoration services are well-adapted to handle any situation that arises.

Some cases of fire damage in Durham might leave significant amounts of ash and other fine debris all over your property. This type of outcome mostly happens when the fire burns materials such as insulation or other aggregate materials. Removing all the fine debris from the property can be difficult because it spreads to all nooks and crannies as it circulates on the pressurized air currents caused by the heat.  Our SERVPRO technicians use different approaches to remove the debris. We scoop and bag most of the debris to prevent dispersal. We can also vacuum the affected areas to remove any ash hidden in crevices “Like it never even happened.”  

Incidents involving flare-ups from grease fires or other episodes in the kitchen might not cause significant damages to the structural components. However, they tend to leave dark swathes of soot or some charred areas. It is often possible to restore these materials to their preloss state, but it requires considerable cleaning efforts. Our SERVPRO crews simplify the process by exploiting the factors that affect the cleaning process. We use professional cleaning agents to dissolve or suspend the residues left on surfaces. Mechanical agitation by hand or using automated equipment also helps.  In some cases, especially when dealing with charred surfaces, we use specialized cleaning procedures such as dry ice or soda-blasting to abraid the burnt substances from the underlying surfaces.

Some fires might also destroy building elements or contents that require demolition and removal. This type of trash can be challenging because it requires bagging and not contaminating other areas of the structure that are not dirty or damaged. They might also look filthy, principally if much water was used in the fire suppression process. Our SERVPRO crew can skillfully use controlled demolition to minimize the time for the cleanup and also to reduce the cost of new materials for installation.

Whatever scenario you face after fire damages your Newmarket, Kingston or Epping home, SERVPRO of Durham can help you cope. Call us any time at (603) 868-3343 for assistance. 

How We Take Care Of Water Damage In Your Durham Home

7/16/2019 (Permalink)

SERVPRO is a locally owned and operated restoration company that stays ready 24/7 to respond to water damage incidents.

Taking Care Of Visible Water Damages In Durham

While some types of water damage can stay hidden and never be noticed by even the most focused individuals, other situations can create visible problems that can last for many years after the incident. Calling in a damage mitigation and restoration company like SERVPRO helps to ensure that these damages can be dealt with right away, saving you both time and money on what could otherwise become a very extensive reconstruction project. Our approach of restoring rather than replacing everything possible helps us to keep expenses low and make it “Like it never even happened.”

How Water Damage Can Look
Many of the most common signs of water damage found in Durham homes come from leaks, minor floods, and other isolated incidents that never receive attention from a professional damage mitigation service. Walls, floors, and furniture can all become discolored, often with stark lines separating damaged sections from undamaged ones. Some materials, such as carpeting and some types of wood flooring, can also warp and bend as they absorb and then evaporate water. These damages do not go away on their own and can require significant reconstruction processes to repair later on. Sometimes, your home may even develop mold damage that smells strongly and further discolors materials if moisture lingers in the area for too long.

How SERVPRO Can Help
We operate on a strategy of mitigation and restoration to avoid as many damages and replacements as possible. We’re Faster to Any Size Disaster, provided you call us as soon as possible after identifying damage to your home. By arriving quickly, we can cut off any continuing sources of damage and immediately get to work drying out the area while taking steps to prevent warping, discoloration, and loss of materials. We can help with all levels of the recovery process after a disaster, from initial evaluations and cost assessments to rapid drying work to full restoration procedures. We can even provide mold remediation services if fungal problems arise.

SERVPRO of Durham is a locally owned and operated damage mitigation and restoration company that stays ready 24/7 to respond to water damage incidents in the community. Call us at (603) 868-3343.

For more about Durham click here.

Why Professional Restoration Services are Needed for Your Durham Clinic

7/1/2019 (Permalink)

Water damage to a heath care facility is a serious matter. Call the professionals at SERVPRO of Durham to get your clinic back in business.

Professional Extraction for Your Durham Clinic 

Water loss incidents can occur quickly and severely in your Durham clinic. With so many fixtures running throughout every examination room and other areas of your facility, aging connections or compromised materials can react poorly to an influx in pressure and sever. This separation can continually flow water until appropriate shutoff valves get reached and utilized. Our professionals can help you to work around these conditions with effective mitigation and containment protocols that can keep you seeing patients while our technicians restore the effects of the water loss incident to your building. 

As tempting as it might be to dispatch your custodial staff to address the Durham clinic’s water removal needs, our technicians have more experience and advanced equipment to overcome these effects more quickly. From the time that we first arrive at your facility, we must work to contain the spread of water damages in the building with both physical barriers and by getting extraction work started as promptly as possible. 

We have multiple extraction tools that we can choose from, and different situations require varying strengths and power. In widespread situations with many rooms contending with several inches of standing water, our professionals can utilize the most efficient of our equipment in our truck-mounted and gas-powered pumps. These can remove standing water and pooling at the highest rate, but they can also be excessive and unnecessary for less severe damages. 

To make these damages “Like it never even happened” for your clinic, we also approach the need for repairing the damaged plumbing and fixtures. We have a team of qualified contractors that can address plumbing needs your facility has, and can also work to restore linoleum flooring if the standing water began to warp or distort this material. 

Water removal is only the beginning of recovering your clinic after a disaster. You can count on our SERVPRO of Durham professionals to arrive quickly to help with both the extraction and every phase of recovery to get your medical facility back to its original condition. Contact us anytime that you need us at (603) 868-3343.

More about Durham.