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Commercial Water Damage Signs to Look Out For in Your Durham Business

9/17/2017 (Permalink)

Commercial Commercial Water Damage Signs to Look Out For in Your Durham Business Retail and Grocery Stores in Durham Do Not Need Water on the Floor, Only in Bottles

SERVPRO Provides Removal After Water Intrusions Mitigating Damage and Odors

A faulty plumbing system is a serious threat to Durham retail stores. The water leaking from the broken pipes can ruin the walls, roofs, tiles, and any documents it comes across. The results can be terrifying. It could set the business several months behind and potentially cause the loss of important files.
A competent restoration company is the best weapon against commercial water damage in Durham. As a locally-based business, SERVPRO is a part of your community and understands your needs. We have a stock of up-to-date water damage restoration equipment, as well as highly trained technicians on standby. Following IICRC recommendations, we can return your business to normal conditions within no time, "Like it never even happened."
There are many methods of determining the presence of commercial water damage. In some cases, you may be able to hear water damage without actually seeing it. For instance, it may sound like creaking floorboards, rushing water, or dripping water. Of course, these sounds may also be present with a perfectly functional plumbing system. The idea is to identify signs of a change in the plumbing system.
You can also use your sense of smell to detect water damage within the store. Dampness has a distinct odor that sometimes comes with the pungent smell of mold. Watch out for other indicators of moisture damage such as a pool of water from a leaking or dripping pipe. If you come across an unusual puddle, keep an eye on it after cleaning it up to see if it returns. If it does, you may be dealing with a seepage or leakage.
Mold growth usually goes hand in hand with water damage. The presence of mold suggests that the area has too much moisture that needs to be removed immediately by drying. Mold has a unique, irritating smell, and can cause health effects. Discoloration on certain materials or surfaces in the store is a strong sign of water damage. SERVPRO professionals can help you repair the problem and restore the water-damaged materials.
In your efforts to push your business to the pinnacle of success, you cannot afford to lose time due to commercial water damage. SERVPRO of Durham is strategically located and has many years of experience offering water damage restoration services. For any emergency, we are available 24/7 at (603) 868-3343.

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Why Removing Mold Damage in Your Durham Home Fails when Cleaning with Bleach

9/2/2017 (Permalink)

Mold Remediation Why Removing Mold Damage in Your Durham Home Fails when Cleaning with Bleach Mold Remediation in Durham Is Best Left to SERVPRO

Reasons to Call SERVPRO for Mold Remediation

Microbes exist in extremely high numbers across the planet, including in Durham, and have thrived for eons, regardless of climate. Their minimal requirements and their hardiness make for a durable organism that can easily create hundreds or thousands of dollars in damaged homes.
Durham homeowners often believe cleaning mold damage away when found seems easy, especially if done using bleach. Unfortunately, this method fails at preventing regrowth of mold, and worse, it can help mold spread to other parts of your home.
The anatomy of a mold is relatively complex for such a tiny organism. The invisible spores travel and spread. When homeowners find mold, they view patches or colonies as the colorful part. The underside is the location of the hyphae, which anchors the mold onto surfaces. The hyphae, like small roots, burrow into the surface. Doing this can create primary mold damage, such as crumbling of drywall and other porous materials. It is also the well-known stain left behind after cleaning with bleach.
Cleaning mold with bleach fails because water molecules can penetrate where bleach molecules cannot. The size of bleach molecules prevents penetration into surfaces such as drywall or wood. The surface may seem clean and free of mold, but the hyphae remain. Still alive, the possibility of embedded hyphae to re-emerge later increases because of the water provided to them – the same water mixed with the bleach when 'cleaning' the wall.
Instead of providing mold found in your home with their next drink, professional remediation of mold damage can gain you much better results. Removing mold damaged areas goes hand in hand with preventing mold from returning to damage your home again in the future. The mold inhibitors we use are extremely effective but safe around children and pets. SERVPRO has the IICRC certificates needed to prepare them to return your home to a healthy condition and restore everything, so it is “Like it never even happened.”
SERVPRO of Durham can help remove mold damage and prevent microbial growth from returning. Increase the healthy state of your home by calling us at (603) 868-3343 when you find this fungus growing inside your home.

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Water Damage Discovered In Your Durham Home Needs Immediate Attention

8/23/2017 (Permalink)

Water Damage Water Damage Discovered In Your Durham Home Needs Immediate Attention Durham Water Pipe Leads to Damage at Durham Properties--Call SERVPRO for Removal and Cleanup

Comprehensive Restoration Post Water Intrusion is a SERVPRO Hallmark

The harm water does to a residential property in Durham is among the most serious problems a homeowner faces. Other maintenance tasks can be delayed with few additional consequences. Water damage must be dealt with as soon as possible, however, because of the pervasive deterioration it brings to the structure of your home.
A common source of water damage in your Durham property links to inconspicuous leaks in plumbing. The drips and seepage slowly saturate the structure of the house, causing wood to rot, metal to rust, and mold to multiply. Eventually bulging and staining of walls and ceilings, peeling paint, and unpleasant, musty odors signal the destruction happening within the walls. Our certified water damage experts have the training and the equipment to confront and conquer this hidden devastation. The sooner we respond, the better.
Our crew arrives at your home within hours of your call. An experienced SERVPRO project manager assesses the damage and outlines a plan that removes water, reduces moisture and restores the structure and features of your home. Since the water damage hid behind walls, expect us to plan and make careful openings to access the affected areas. We find and arrange for repairs to the leaks in the pipes, and then move on to treat and dry out all saturated spaces.
We remove any standing water with pumps or powerful extractors. If the water appears contaminated with mold, we contain it and discard according to local regulation. SERVPRO is a full-service restoration company, so we include a comprehensive EPA approved mold remediation performed by our Applied Microbial Remediation Technicians in the restoration blueprint for your home if indicated. After the mold and evident water disperse, our technicians establish drying goals using many moisture measurements taken throughout the damaged areas. Air movers and dehumidifiers complete this essential task of reducing moisture as appropriate for the different materials.
Our mission is always restoration rather than demolition and repair. This saves you money, protects the unique features of your home, and limits the disruption to your return to preloss condition. After the structure, drywall or plaster, and other fixtures dry, we focus on restoring as much of the original framing, supports, and interiors as possible. Our workers receive advanced education in Applied Structural Drying, Water Damage Restoration, and Odor Control. This knowledge base and our extensive experience in water damage abatement mean we deliver on the SERVPRO promise to restore your home “Like it never even happened.”
Contact SERVPRO of Durham at (603) 868-3343 as soon as you suspect water is the culprit behind the damage in your home. Our staff answers round the clock, every day of the year.

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Fire Restoration - Fire & Smoke Damage

12/16/2016 (Permalink)

Fire Damage Fire Restoration - Fire & Smoke Damage Fire Damage in the basement of a local Church. The Church is a historical building built approximately 120 yrs ago & is home to 2,500 parishioners.

Fire and smoke damage to your home or business can be a huge and unexpected bump in the road.  SERVPRO has over 40 years of experience in the fire and smoke restoration business.  At SERVPRO, our disaster restoration experts will be there to help you clean up and restore your home or business to its pre-loss condition.  Our certified team offers customers professional restoration expertise while providing the highest level of integrity, quality and service, including but not limited to the following:

  • Work directly with your insurance company and assist you in the claims process
  • Deal directly with professional dry cleaners to get your clothing back to you quickly
  • Smoke and odor removal, sanitation and air purification
  • Structural cleaning with environmentally friendly methods
  • Cleaning and storage of personal belongings
  • Climate controlled storage
  • Complete Demolition
  • Thermal Fogging and Ozoning on site or in our cleaning facility

Fire spreads a variety of chemicals and soot, depending on the source of the fire.  This creates challenges in cleaning and decontamination, which can be hindered if not done properly.  In addition, smoke can be caustic in nature resulting in the necessity for prompt removal to minimize damage to fabrics, ferrous metals, electronic devices, chrome and painted surfaces.  Our Disaster Restoration Experts are ready to respond 24 hours a day to start the cleaning and restoration process to help minimize the damage.

Our project managers will support you throughout the entire restoration process, informing you every step of the way.  Property damage by fire, smoke and especially water must be treated promptly and efficiently to ensure the best results and prevent further damage.  We are available 24 hours a day, 365 days a year including holidays for any emergency. At SERVPRO, our IICRC certified team will make sure your loss situation is handled correctly and professionally to minimize discomfort, inconvenience and unnecessary additional costs. We specialize in insurance claims and we'll even bill the insurance company directly so you have one less thing to worry about.

We know a home or business disaster such as a fire is a traumatic event.  No one expects a fire to happen to them, and therefore they frequently are unprepared for what they must do to help return their lives back to normal.  Our goal is to help you regain control to make your damage "Like it never even happened."

Homeowners: Tips to Prevent Frozen Pipes in Below-Freezing Weather

12/12/2016 (Permalink)

 As the weather dips into colder temperatures, it is crucial to protect your home’s water pipes against freezing. Untreated pipes in your basement and crawlspaces can be an expensive and scary scenario for any homeowner.

Why Frozen Pipes Are a Problem

Water expands as it freezes. This expansion puts extreme pressure on whatever is containing it, including metal or plastic pipes. Pipes that freeze most frequently are those that are exposed to severe cold, like outdoor water faucets, swimming pool supply lines, water sprinkler lines, and water supply pipes in unheated interior areas like basements and crawl spaces, attics, garages, or kitchen cabinets. Also, pipes that run against exterior walls that have little or no insulation are also subject to freezing.

A 1/8-inch crack in a pipe can leak up to 250 gallons of water a day, causing flooding, serious structural damage, and the immediate potential for mold.

In the U.S., frozen pipes cause significant damage every year, but they often can be prevented. Taking a few simple steps, even now, may save you a lot of aggravation and expense.


There are three common causes of frozen pipes:

1. Quick drops in temperature
2. Poor insulation
3. Thermostats set too low

Luckily, there are a number of preventative steps you can take to keep your pipes from freezing:

  • Check the insulation of pipes in your home’s crawl spaces and attic. Exposed pipes are most susceptible to freezing.
  • Heat tape or thermostatically controlled heat cables can be used to wrap pipes. Be sure to use products approved by an independent testing organization, such as Underwriters Laboratories Inc., and only for the use intended (exterior or interior). Closely follow all manufacturers’ installation and operation instructions.
  • Seal leaks that allow cold air inside near where pipes are located. Look for air leaks around electrical wiring, dryer vents, and pipes, and use caulk or insulation to keep the cold out. With severe cold, even a tiny opening can let in enough cold air to cause a pipe to freeze.
  • Use an indoor valve to shut off and drain water from pipes leading to outside faucets. This reduces the chance of freezing in the short span of pipe just inside the house.
  • A trickle of hot and cold water might be all it takes to keep your pipes from freezing. Let warm water drip overnight, preferably from a faucet on an outside wall.
  • Keep your thermostat set at the same temperature during both day and night. You might be in the habit of turning down the heat when you’re asleep, but further drops in the temperature – more common overnight – could catch you off guard and freeze your pipes.
  • Open cabinet doors to allow heat to get to uninsulated pipes under sinks and appliances near exterior walls.

If Your Pipes Do Freeze ...

  • If you turn on your faucets and nothing comes out, leave the faucets turned on and call a plumber.
  • If your house or basement is flooding, turn off the water valve and call 1-800-SERVPRO.
  • Do not touch or use electrical appliances in areas of standing water due to electrocution concerns.
  • Never try to thaw a pipe with a torch or other open flame because it could cause a fire hazard. Every year, many building fires are caused by people trying to thaw frozen pipes. All open flames in homes present a serious fire danger, as well as a severe risk of exposure to lethal carbon monoxide.
  • You may be able to thaw a frozen pipe with the warm air from a hair dryer. Start by warming the pipe as close to the faucet as possible, working toward the coldest section of pipe.
  • Again, if your water pipes have already burst, turn off the water at the main shutoff valve in the house; leave the water faucets turned on and call 1-800-SERVPRO. Make sure everyone in your family knows where the water shutoff valve is and how to open and close it. Likely places for the water turn-off valve include internal pipes running against exterior walls or where water service enters a home through the foundation.
  • If you will be going away during cold weather, leave the heat set to a temperature no lower than 55°F.


9 Positive Effects of Giving to Charity

12/9/2016 (Permalink)

You might be surprised to learn that, ultimately, it might be you who reaps some of the best rewards of your donation. Here are nine positive effects of giving to charity.

1. Experience More Pleasure
In research conducted by the National Institutes of Health2, participants who chose to donate a portion of $100 they were provided enjoyed activated pleasure centers in the brain. Although this experiment was controlled and scientific, it did show that donating money simply makes you feel better, which is something we can all benefit from.

2. Help Others in Need
We don't live in a perfect world, and there's never going to be a perfect time to give—but there are always people out there in need of help.

3. Get a Tax Deduction
If you give to an IRS-approved charity, you can write off donations on your tax return. Donating your cash is a great way to reduce the amount of money you send off to Uncle Sam, and for a good cause, to boot.

4. Bring More Meaning to Your Life
When you donate money to charity, you create opportunities to meet new people who believe in the same causes that inspire you. That, and making a real impact on those causes, can infuse your everyday life with more meaning. 

5. Promote Generosity in Your Children
When your kids see you donating money, they're much more likely to adopt a giving mindset as they grow up. 

6. Motivate Friends and Family
When you let your friends and family know of your charitable donations, they may find themselves more motivated to undertake their own efforts to give.

7. Realize that Every Little Bit Helps
You don't need $10,000 to make a difference in someone's life. In developing countries, even just a few US dollars could result in a week's worth of meals for a starving child, much-needed medical attention, and even improved schooling. 

8. Improve Personal Money Management
If you set a scheduled $100 donation each month for a particular charity, that can motivate you to be more attentive to your own finances in an effort to ensure you don't default or fall behind in your monthly donations. Anything that gets you to pay closer attention to your bank account is a good thing—especially when it helps those in need.

9. Give, If You Can't Volunteer
This might not necessarily be a positive effect of charitable giving, but if you're too busy to volunteer or otherwise donate your time, giving money is the perfect workaround. Never think that you can't improve someone's life or the world itself if your personal or professional schedule won't allow the time. Writing out a check is a simple way to show you're willing to help others in any way you can.

Do you know of any other positive effects of donating money to charity?


11/28/2016 (Permalink)

General Movember "Growing facial hair is fun. Helping out my fellow man by growing a flawless moustache is as good as it gets." -Tyson Bostrom

Since the beginning of the month, we have been contemplating the spirit of Movember whose origins are to raise awareness for men’s health issues. If you are interested, you can donate directly on the website.

To a lesser and more entertaining extent, we thought this would be an excellent chance to show you the efforts of our fantastic Project Manager, Tyson. He believes strongly that cancer awareness and research is important for all cancers, and is quite excited to embarrass himself this month in the hopes of raising a few dollars. This is Tyson’s fourth year in a row participating in Movember.

If you would like to make a donation via Tyson’s page, visit

We would like to thank all who have already donated -- every penny makes a difference!     

Thank you!

11/22/2016 (Permalink)

It’s Thanksgiving week, and you’re probably looking forward to spend the weekend feasting with family and friends!

But before we get to the weekend, we want to spend some time saying ‘thank you’ to all those who’ve helped make our business what it is. If it wasn’t for you, we wouldn’t be so happy and successful doing what we love!

On that note, we’d like to give out a huge thank you to all of our customers for using our services, giving us feedback – both positive and negative, helping us build a better company and staying with us while we do.

Have a Happy Thanksgiving!

Hurricane Matthew

11/21/2016 (Permalink)

Storm Damage Hurricane Matthew Two feet of water filled the downstairs of this apartment during Hurricane Matthew.

Our crews are finally coming home in time for Thanksgiving! They have been helping clean up in North Carolina after the mess Hurricane Matthew left behind.  This picture shows damage in an apartment building before we performed services. 

SERVPRO has the best Storm Team in the country, equipped to mobilize wherever disaster strikes. Our franchise is proud to play a part in helping people all over the nation in need of assistance.